FAQ

Invitations: Please read each item description to see what is included
*Editable using corjl.
*Personalized (Only "place your face" invitations/printables are personalized at this time)

Party packages and matching items:
Please note most party packages are not editable at this time and will be received as is.
Read each item description to see what is included.

Currently, we are accepting credit card (Visa, Amex, Mastercard and Maestro), Paypal, Shopify Pay, Apple Pay and Google Pay.

Our current turnaround time for CUSTOM orders is: -Invitations: 1-2 business days. -Boards: 2 business days - Matching items: 2 business days. -Party packages 4+ items: 3-5 business days.

Our online shop is open 24/7! Business hours for custom orders and customer service are: Monday to Friday (8 am - 5 pm EST) Saturday (8 am - 12 pm EST) We're closed on Sundays and Holidays.

We are not offering printing ourselves at this moment. However, if you live in the United States, we have partnered with Prints of Love to offer fast, high quality yet affordable printing. Plus free 2-3 day U.S. shipping and free envelopes! Simply follow this link: https://printsoflove.com/printer-fairy/ to select your print options. They handle the rest!

Please contact us with your requirement to check if a custom order is possible https://printerfairy.com/pages/contact-us

We send the proofs via email. You will receive your designs according to our turnaround time and business hours (see above). We will send your files to the email associated with your account. Please make sure that the email address you provide to us is current as we don’t want your proofs to go astray! If you don't see our message in your email inbox please check your spam folder. Since our messages contain attachments, some email providers send them to your spam folder. If you still can’t find them, do get in touch and we will resolve the situation as soon as possible.

Please contact us with your requirement to check if the changes are possible https://printerfairy.com/pages/contact-us

After placing your order, you will receive an email from Corjl within a few minutes with a direct link to access your template. You can also go to corjl.com and sign in with your email address and Order number (not transaction number). You can use your phone or a computer to edit your templates. With your phone you can change the text, for major edits you'll need to use a computer. Save your changes, and choose your preferred file format. Print your files in your print shop, at home or send them via text or email.

Colors may vary between online viewing and your actual printed product. All computer monitors display color differently as well as all printers print differently. So please take this into consideration when viewing your design

Because of the nature of our products, returns and/or cancellations are not accepted but please contact us if you have any problems with your order.